Refund and Returns Policy
If you are not entirely happy with your purchase you can return your item/s within 90 days from the date of shipment, for a full refund to the original payment.
Once we have received the product(s), we will send you an email to let you know the status of the product(s), if they are confirmed with a good condition, a refund will be credited to the payment card account within 2 working days. Please note that it may take several working days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.
Infrared Red Light
Email: led@infraredredlight.com
Tel: +1 551 333 3687
Return Announcements
To start a return, please contact at led@infraredredlight.com with your order number and reason for return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please note that you are responsible for the return shipping cost.
Contact Information
Infrared Red Light
Email: led@infraredredlight.com
Tel: +1 551 333 3687
Address: 530-B HARKLE ROAD STE 100, Santa Fe, NM 87505 USA.